Frequently Asked Questions:

What is the normal dry time after the carpets are cleaned?

Typically, if there is ventilation in the room or it is a warm day, anywhere from 4-6 hours. Other factors that attribute to dry time after your carpet cleaning include: The age and condition of the carpet, the style or type of carpet, the initial amount of soil in the carpet, and whether or not we re-applied carpet protector. Your carpet cleaning professional will be able to more accurately assess dry times on an individual basis.

We can dry your carpets faster. Ask about our “forced drying” service.


Can all Stains be removed?

Of course there are permanent stains that can never be removed, these can be identified by your carpet cleaning professional once the initial evaluation has been completed. Pet urine stains, any type of artificially colored stains and many others are sometimes difficult to remove but can be lightened. In the event that a stain cannot be removed by our steam cleaning or specialty stain removal process, rest assured, repairing the affected area is always an option.


Why is it better to have your carpet steam cleaned?

First, and most importantly, it is the ONLY cleaning process recommended by your carpet manufacturer. Your carpets must be professionally steam cleaned at regular intervals to maintain the manufacturer’s warranty. Additionally, we have found that steam cleaning is both a surface cleaner and a deep penetrating cleaner. The steam cleaning process will remove surface stains and also deep clean down into the carpet fibers where bacteria and other stains can linger.


Is it better to get an estimate over the phone or in person for carpet cleaning?

For the most accurate pricing, Sunshine Carpet Cleaning always advises that you get one of our trained technicians to look at your carpets in person. There are many factors involved in cleaning that cannot be answered over the phone and should be looked at by a professional. Sunshine Carpet Cleaning will provide estimates over the phone upon request*.

*Phone estimates are not price quotes. A fixed price can only be provided after an evaluation of your cleaning needs has been completed.


How much better can a professional clean my carpets than doing it myself?

Experience, equipment, and the appropriate cleaning solutions are all huge factors when it comes to carpet cleaning. There is no consumer level machine available that can give you the type of cleaning power you need to achieve the results of a true professional carpet cleaning. Factoring in the cost of equipment rental or purchase, cleaning solutions, and the time it would take to do the job yourself; hiring a professional like Sunshine Carpet Cleaning just makes sense. The benefits are far greater than the small amount of money you might save.


What is the best way to prepare my carpet for a professional cleaning?

A thorough vacuuming is the most important part in preparing for your professional carpet cleaning. This vital step will ensure you get the best results after your carpet cleaning has been completed. No time to vacuum? Sunshine Carpet Cleaning always carries powerful, commercial grade vacuum cleaners on every vehicle. We will gladly vacuum your carpets for you.

Additionally, we ask that you move any small breakable items to a safe place. This makes it easier to move furniture as well as eliminates the possibility of any accidental breakage during the cleaning process.


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